Learner Guide-SHBXCCS005 Maintain health and wellbeing in a personal services setting MSL Units of competency BSBHRM412 Support

Units of competency BSBHRM412 Support employee and industrial relations BSBHRM411 Administer performance development processes BSBHRM415 Coordinate recruitment and onboarding BSBHRM417 Support human resources functions and processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SIRXECM002 Prepare digital content SIRXMKT002 Use social media to engage customers SIRXCHA001 Facilitate the change process If you require RPL Kits with comprehensive benchmarking

Core units FBPOPR1003 Communicate workplace information FBPOPR1009 Follow work procedures to maintain quality FBPWHS1001 Identify safe work practices MSMENV272 participate in environmentally sustainable work practices Elective units FBPFSY1001 Follow work procedures to maintain food safety FBPOPR1001 Pack or unpack product manually FBPOPR1002 Operate automated washing equipment FBPOPR1004 Prepare basic mixes FBPOPR1005 Operate basic equipment If you require RPL Kits with comprehensive benchmarking

Units of competency AHCBUS408 Operate within a budget framework AHCBUS406 Administer finance

Learner Guide-SHBXCCS005 Maintain health and wellbeing in a personal services setting MSL Units of competency BSBHRM412 SupportOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce